Privacy Policy
This privacy policy explains how Proper Tiling Ltd ("we", "us") handles personal information collected through this website. We take your privacy seriously and only collect what we need to respond to your enquiry.
1. Who we are
Proper Tiling Ltd is a tiling contractor based in Manchester, UK. You can contact us at sales@propertilling.com or by phone at +44 7714 196627.
2. What information we collect
We only collect personal information that you voluntarily provide to us, specifically:
- Your name
- Your email address
- Your phone number (if provided)
- The message or project details you submit via our contact form
We do not collect any information automatically, and we do not use analytics, advertising pixels, or tracking tools of any kind.
3. How we use your information
The information you submit is used solely to respond to your enquiry and provide you with a quote or follow-up information. We do not use your details for marketing unless you have specifically requested it, and we will never sell or share your information with third parties.
4. How your data is stored
Contact form submissions are processed through Formspree (formspree.io), a third-party form service. Your submission is forwarded to our email inbox. Formspree's own privacy policy applies to how they handle data in transit — see formspree.io/legal/privacy-policy.
We retain your contact details only as long as necessary to complete your enquiry. We do not store your data in any database beyond our email inbox.
5. Cookies
This website does not use advertising or tracking cookies. We do not run Google Analytics, Meta Pixel, or any other tracking service. Your visit to this site is not tracked or profiled.
Google Fonts are loaded from Google's servers, which means your browser makes a request to Google when the page loads. Google may log this request as part of their standard infrastructure. This is the only third-party data transfer that occurs when you browse this site without submitting a form.
6. Your rights under UK GDPR
Under UK data protection law, you have the right to:
- Request a copy of any personal data we hold about you
- Ask us to correct inaccurate data
- Ask us to delete your data
- Withdraw any consent you have given at any time
To exercise any of these rights, contact us at sales@propertilling.com. We will respond within 30 days.
7. Changes to this policy
We may update this policy occasionally. The "last updated" date at the top of this page will reflect any changes. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
8. Contact
If you have any questions about this privacy policy or how we handle your data, please contact us:
- Email: sales@propertilling.com
- Phone: +44 7714 196627
- WhatsApp: Message us on WhatsApp